At Frida in the nature, the comfort, health and safety of our guests and employees is our primary concern, and in these uncertain times, we would like to reassure you that we have extremely high standards of health and safety in place.
We also want to assure you that we understand the need for flexibility in planning travel during this time and want our guests to feel confident when booking.
We will now waive our fees if you wish to change any guaranteed booking or individual advance purchase, up to 72 hours prior to arrival. Changes of dates, however, will be subject to availability and any rate differences. Any Special Event cancellations will be evaluated on a case by case basis. For Group Bookings we will also work closely with you on a case by case basis to manage any changes or cancellations.
We continue to monitor the evolving situation of COVID-19 closely and are following the direction of the relevant local health and government authorities. We recognise that these are challenging times and whenever you are ready to travel, our team is looking forward to welcoming you.
Stay safe!
Let us have a chance to welcome you,
Frida team